Click & collect


Click and Collect Lockers

Retail is changing. And different buying groups engage with your brand in different ways, but you still want them to have a great experience, right?

Click & collect lockers offer customers frictionless, safe, and flexible collection options. They create a completely convenient pick up method that can be use whenever they desire. Moreover, lockers can be placed inside the four walls or outside for speedy frictionless collection in or out of store hours.

The final mile is expensive. However, lockers are an ideal alternative option to home delivery, merging with your e-commerce platform giving full control and analytics.

Customers complete their online shop as normal. But, lockers allow them to pick up whenever is convenient to do so. Moreover, lockers can be operated 24/7 unmanned, therefore minimising direct physical contact with others, which is important in times like these, but still enabling store and brand engagement for a great experience. 


 There are five simple steps to this solution.

  1. Customer places shopping order online
  2. Selects ‘Click and Collection’ option and a time slot
  3. Store staff pick and pack order and place it inside the locker
  4. Customer will receive notification on their phone with a pin to enter at the locker.
  5. Customer enters the PIN-code at the locker and unloads their order.

Lockers allow items to be stored, controlled, and temperature compliant with safe regulations. Temperatures can be adjusted to your needs. Also, compartments can be divided into Ambient, Chilled, and Frozen, and can be mixed and matched to suit. 

Software controls all functions and can be integrated into the ERP and logistics systems. The software notifies staff in case of temperature changes, open doors, and other incidents that could compromise the quality of the groceries. It features central monitoring and is connected to a support centre if assistance is needed.

If you wish to receive a quote please use the button below. Or if you wish to speak to someone with regards to lockers and any future projects that you are considering, we are more than happy to accommodate this, call us on 01440 711400